These Terms and Conditions (“Terms”) govern your use of the Drapeworks website (www.drapeworks.com) and your engagement with our pipe and drape rental, event production, and installation services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. About Drapeworks
Drapeworks is a full-service, premiere pipe and drape rental and event production company based in South Florida. We provide elegant drapery solutions for ballrooms, corporate events, weddings, expos, and large-scale productions throughout South Florida and the Orlando area.
2. Services
Drapeworks offers the following services:
- Pipe and drape rental (flame-retardant drape, one of Florida’s largest inventories)
- Room wraps, ceiling drapery, stage sets, and swags
- Complete turnkey installation and dismantle services
- Event design consultation and custom quotes
All services are subject to availability, and final pricing will be confirmed in a written quote or contract provided to the client.
3. Quotes, Orders, and Contracts
3.1 All quotes are non-binding estimates. A formal event contract must be signed to confirm your booking.
3.2 A deposit (amount specified in your contract) is required to secure your event date. Event dates are not held without a signed contract and deposit.
3.3 Final event details, including drape colors, dimensions, and layout specifications, must be confirmed no later than the date specified in your contract.
3.4 Drapeworks reserves the right to decline any order at its sole discretion.
4. Payment Terms
4.1 Accepted payment methods will be specified in your event contract.
4.2 Full payment of the remaining balance is due prior to or on the day of service, unless otherwise specified in the contract.
4.3 All prices are in U.S. dollars and subject to applicable taxes.
4.4 Late payments may incur interest or service charges as specified in your contract.
5. Cancellations and Rescheduling
5.1 Cancellation Policy: Cancellations must be submitted in writing to sales@drapeworks.com. Deposits are non-refundable unless otherwise agreed in writing.
5.2 Cancellations made within 30 days of the event date may result in forfeiture of the full contracted amount, depending on the terms of your specific contract.
5.3 Rescheduling: We will make reasonable efforts to accommodate date changes, subject to availability and any applicable rescheduling fees.
6. Client Responsibilities
The client agrees to:
- Provide accurate event details, including venue dimensions, ceiling heights, and layout specifications.
- Ensure Drapeworks personnel have safe, timely, and unobstructed access to the venue for installation and dismantle.
- Obtain all necessary permissions and approvals from the venue for the installation of drape and hardware.
- Inform Drapeworks of any venue-specific restrictions (e.g., fire codes, rigging limitations) in advance.
- Be responsible for any damage to rented equipment caused by the client, guests, or third parties during the event.
7. Equipment and Property
7.1 All drape, hardware, and equipment remain the property of Drapeworks at all times.
7.2 The client is responsible for all rented equipment from the time of installation until dismantle is complete.
7.3 Lost, stolen, or damaged equipment will be charged to the client at replacement cost.
7.4 All Drapeworks drape is flame retardant and meets applicable fire safety standards. No alterations to the drape or hardware are permitted without prior written approval.
8. Installation and Dismantle
8.1 Drapeworks provides professional installation and dismantle services for the South Florida and Orlando areas.
8.2 Specific installation and dismantle times will be coordinated with the client and venue in advance.
8.3 Drapeworks is not responsible for delays caused by venue inaccessibility, third-party contractors, or other circumstances beyond our control.
9. Limitation of Liability
To the fullest extent permitted by applicable law:
9.1 Drapeworks shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website.
9.2 Our total liability for any claim arising under these Terms shall not exceed the total amount paid by the client for the specific event in question.
9.3 Drapeworks is not responsible for delays, non-performance, or damage resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, extreme weather, labor disputes, or venue emergencies (force majeure).
10. Indemnification
You agree to indemnify, defend, and hold harmless Drapeworks, its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of our services, your breach of these Terms, or your violation of any applicable law.
11. Intellectual Property
All content on the Drapeworks website, including text, images, logos, and event photography, is the property of Drapeworks or its licensed content providers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.
12. Website Use
12.1 You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.
12.2 We reserve the right to restrict or terminate access to our website at any time for any reason.
12.3 We make no guarantees that our website will be error-free, uninterrupted, or free of viruses or other harmful components.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Broward County, Florida, and you consent to the personal jurisdiction of those courts.
14. Changes to These Terms
Drapeworks reserves the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised “Last Updated” date. Continued use of our services after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
15. Entire Agreement
These Terms, together with any signed event contract, constitute the entire agreement between you and Drapeworks with respect to the subject matter hereof and supersede all prior communications and proposals, whether written or oral.
16. Contact Us
For questions about these Terms and Conditions, please reach out to us:
Drapeworks
10388 West State Rd. 84 Suite 109, Davie, FL 33324
Phone: (954) 639-4028
Fax: (954) 639-4028
Email: sales@drapeworks.com
Website: www.drapeworks.com
Thank you for choosing Drapeworks, Your One Stop Drape Rental and Hardware Solution Company.